Incidents
Incidents are the facts or situations that build the basis of the report, case or investigation. Each case can include unlimited incidents or facts. The incidents information is collected from incident reports, interviews and evidence. Incident reports can also be converted to a separate case or investigation.
Evidence
Evidence is any information that supports or refutes the claims in the matter. Evidence can be tracked by type such as emails, text messages, employment records, interviews, etc. Evidence can be obtained from particpants or from interviews.
Interviews
Valuable information can be obtained by interviewing participants and witnesses in the matter. Standard or custom interviews can be used based on the matter requirements. Interviews include investigation data collection.
Participants
The participant’s feature is used to store information for all people involved in the investigation. The Subject is the person for which the report has been filed. The Complainant is the person filing the complaint. (Reports can be anonymous.) Witnesses are any person(s) that have potential information related to the matter.
Notes
Matter notes are valuable in tracking information that can extend the information stored in a record. Users can record unlimited notes for all incidents, evidence and participants.
Tasks, Timeline and Charges
Users can stay organized by creating a task list and calendar. Task can be assigned to investigations. The Timeline feature provides a time based view of the matter. The charges feature provides a method for tracking any charges against the subject or defendant in the matter.